How do Live Captions work?

While recording a class or lecture, students can follow along via captions directly in Glean. When enabled, captions will appear a couple of lines at a time, and will disappear as new audio is recorded.

 

Live Captions are now available in multiple languages, so your students can access captions when class is delivered in Spanish, German, Dutch, or many other languages.

 

After class, students can still transcribe their whole class in the same way they do now. 
Key details about Live Captions

Key details about Live Captions

  • Available as an add-on for Glean for Education customers
  • Makes classes more accessible for deaf and hard-of-hearing students
  • Available in multiple languages including Spanish, French, German, Hindi, and many more.
  • Captions will appear three of lines at a time
  • Students can request a full transcript after class
Your speedy guide to captions

Everything you need to know about Live Captions in 10 minutes

In this 10 minute webinar Glean's Customer Success Team Manager, Sam, takes you through everything you need to know about Live Captions in Glean.

Click below to watch now!

How do Live Captions add value for students?

Glean provides a comprehensive solution for note taking accommodations through Live Captions and other complementary product features. It allows you to streamline your tools without the need for a separate captioning service.

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Support hard of hearing students

Live Captions means that deaf and hard of hearing students can now be supported with Glean, and benefit from our structured note taking process.

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Help learners maintain focus in class

Learners that find it difficult to focus in class benefit from captioning, meaning the app is now better suited for students who struggle with attention, concentration, and information processing.

 

How can you give your students access to live captions in Glean?

How can you give your students access to Live Captions?

Live Captions are available as an add-on to the Glean for Education package. Captions can be added at any time to your account, if you’re already a Glean customer, speak to your Customer Success Manager about gaining access using the drop-down below. 

FAQs

FAQs

We've put together a selection of FAQs to answer any questions you might have at this stage.

What is the live transcript accuracy? 


How accurate are Live Captions?
Accuracy is always dependent on the particulars of the audio. However, our testing produces an accuracy of over 90%.

What is the delay between the teacher speaking and the transcript being generated?

The delay is approximately between 300 and 500 milliseconds.


What languages is Live Captions available in?

Live Captions are currently available in Bahasa (Indonesian), Czech, Danish, Dutch, English, French, German, Greek, Hindi, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, and Ukrainian.

Streamline your accommodations

Now that Glean supports live captioning, you no longer need a separate tool alongside Glean. Instead, you can utilise Glean to help all of your students achieve their full potential.