Glean Customer Support
Glean's Customer Support Team is here to help all our users. Scroll down the page to find links to lots of resources to help. Or simply Get in Touch to email the team (or email us at support@glean.co).
The team is made up of David and Emma. We try to respond to all enquiries as quickly as possible, and you'll get a personal response to the question you asked. We work closely with our colleagues across the company including our Sales, Engineering, and Product teams; so if you manage to ask a question and we don't know the answer, then we'll know someone who does.
David has over 10 years experience working with our customers and knows our software like the back of his hand.
Emma joined more recently and has a background in Support and Customer Service.
Getting Started
Check out our Skills Portal
What you've been saying about Glean's support
“Quickly responded to my issue and they were kind and considerate in my concerns. Very much appreciated!”
“You took me straight to where I needed to be and kept it simple with step by step instructions”
“Sent in screenshots and they found the problem immediately.”
“Very prompt and efficient customer service/technical support. Glean is the best!”
“Support was amazing and my student and I were very pleased at the level and timeliness of service!”
“Quick response and the suggestions that they provided was very helpful. Helpful and efficient.”