Following recent conversations with our customers, and broader industry discussions around AI, we’re aware that concerns about AI and data security are mounting.
We want to reassure you that we’re listening!
We’ve been actively engaging with these topics for a while now, and our main goal is to bring a collaborative approach to the AI conversation.
The most important thing to us is real transparency and communication: if you have concerns, we want to hear them. As the AI landscape evolves, it’s crucial that we can work together to make better decisions for the future of technology in education and learning.
For now, we hope that we can address any questions that you might have about Glean’s approach to AI and data security with our FAQs and policies below:
Information on what ‘AI’ is currently used in Glean, how we use any captured data, and plans for future AI capabilities
Responses to key questions that have been raised by faculty, including concerns around being recorded, transcriptions, usage data and data security.
How to get involved
If you would like to be part of our ongoing conversations around AI, please email support@glean.co. We’re ready to hear you, and we’ll get back to you soon.
