This page contains the issues registered in our VPAT alongside estimated remediation times. These times are subject to change depending on customer requirements.

Status Legend

  • Scheduled - Issue has been scheduled to be fixed in the target quarter

  • Validation - We are waiting for our fix to be tested and validated by Level Access (our accessibility auditor)

  • Partially Fixed - Issue has been partially resolved or the impact has been reduced

  • Fixed - Issue has been fully resolved

Glean Web

WCAG Criterion Status Target Quarter Notes
1.4.12 Text Spacing Scheduled Q1 2025 Third party issue
3.3.2 Labels or Instructions Scheduled Q2 2025
1.3.1 Info and Relationships Partially Fixed Q2 2024
1.4.10 Reflow Partially Fixed Q4 2024
1.4.11 Non-text Contrast Partially Fixed Q3 2024 Third party issue
4.1.2 Name, Role, Value Partially Fixed Q2 2024

Completed

WCAG Criterion Status Target Quarter Notes
1.1.1 Non-text Content Fixed Q4 2023
1.2.1 Audio-only and Video-only Fixed Q1 2024 Third party issue (Vimeo)
1.4.1 Use of Color Fixed Q1 2024
1.4.3 Contrast (Minimum) Fixed Q4 2023
2.1.1 Keyboard Fixed Q2 2024
2.4.2 Page Titled Fixed Q1 2024
2.4.3 Focus Order Fixed Q2 2024
2.4.6 Headings and Labels Fixed Q3 2024
3.3.1 Error Identification Fixed Q1 2024
3.3.3 Error Suggestion Fixed Q1 2024
4.1.3 Status Messages Fixed Q2 2025

Glean Mobile

WCAG Criterion Status Target Quarter Notes
1.3.1 Info and Relationships Scheduled Q2 2025
2.1.1 Keyboard Scheduled Q1 2025
2.4.2 Page Titled Scheduled Q1 2025
4.1.2 Name, Role, Value Scheduled Q2 2025