Gwen Diagram

Head of Engineering

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At Glean

Gwen is the Head of Engineering at Glean. She looks after the general health and eudaimonia of the Engineering Team.

Some of her work includes:

  • Managing and reducing processes

  • Representing the Engineering team at Leadership level

  • Dealing with external partnerships for Engineering

  • Working with the rest of the Engineering Management Team to define strategy

Before Glean

Gwen has had varied roles throughout her career including Scrum Master at a Startup, Engineering Manager at a bank, Principal Test Engineer at a media company and DevOps kid at a large Financial Services organisation.

Outside Glean

As a strong believer in making the tech industry as open and punk as possible, she co-organises a twice yearly free day long testing conference called the Leeds Testing Atelier.

She regularly speaks internationally at conferences such as Nordic Testing Days in Tallinn and has keynoted at Testing and Agile conferences such as Agile on the Beach, ACE! Conf and SoftTest.

Outside tech, you will usually find Gwen hanging around a Natural History Museum somewhere in the world marvelling at how incredibly excellent dinosaurs are, feeding pigeons or ducks or obsessing over transport.

She picks up and drops hobbies regularly, she is currently learning Japanese.

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Career Timeline

2009 - 2011: Senior IT Support Engineer at thebigword

2011 - 2013: Test Team Lead at thebigword

2013 - 2015: Test Consultant at The Test People

2015: Tester / Scrum Master / Monitoring Specialist - Fansz

2016: Tester / DevOps Engineer - Ticket Arena

2016 - 2018: Test Manager at Sky

2018 - 2019: Principal Test Engineer at Sky

2019 - 2020: Engineering Manager at Monzo

2020 - 2021: Engineering Manager at Glean

2021 - Present: Head of Engineering at Glean

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Blogs Gwen has authored

How we discuss engineering improvements at Glean
 
Why we created an incident process and why you need one too

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Specialist Skills

1. Bringing enthusiasm to everything she does

2. Impatience - driving meetings by keeping things moving

3. Being obsessed with continuous improvement - collating feedback on how we can improve and driving improvements

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Gwen's Key Abilities

Facilitation

Creating and running workshops

Creating lightweight processes to remove confusion - but also destroying useless processes